With increase in electricity load due to immense heat, there has also been a commensurate increase in complaints of electricity faults. Considering this, electricity department has urged people to immediately inform them about such faults and have launched a helpline number towards the same.
People can lodge electricity complaints at 18001806565. The toll-free helpline can be used for registering all forms of electricity faults. Electricity department has promised immediate redressal of all problems that are registered on the call centre.
Electricity department has also announced an emergency number for late night electricity faults. Currently the fault registering number (2451997) under biggest division Madhuban was working only from 6 am till 10 pm. There was no way of registering late night faults. Towards this a new number (2427867) has been announced for registering calls between 10 pm and 6 am.