IT will now be providing door step delivery services for the works that are related with UIT. The services are to commence from the 28th of October. 5 various activities have been listed in this agenda by UIT.
A call centre number will be provided to the public in respect to the enlisted works. Within 24 hours, a representative of UIT will reach the caller’s residence with a laptop and other required material with respect to that particular work. He will prepare the relevant application, and the relevant documents will then be uploaded. Post this, UIT will begin the procedures for that application. Later the applicant will be handed over the documents by the representative.
A fee of 425 rupees has been fixed for the services provided by UIT apart from the fees fixed by the state government. The caller will be asked for the reasonable time of his availability at his residence. The representative will also inform about the documents to be required for the application so that they are available when the work begins.
The works enlisted under door step delivery services are Conversion, sub-division, Building Plan Approval, submitting the Lease and Issuance of Lease-free certificate. It may be noted that UIT is already providing online services since the past 3 years for conversion, booking of community halls, building plan approval, 90-A, auction of land and applications for residential projects. Around 25 thousand people have benefitted from these online services where initially they used to make rounds of the UIT office for all these services.
These door step services will also bring relief to the common public from the issues of undue fees taken by the staff. The complaints regarding files not being approved will also reduce. It has been informed that all the payments will go into the account of UIT directly by online payment system which will also prove the transparency of the transaction.