BREAKING | Police Raid Call Center in Udaipur duping millions fraudulently from Americans
An organized online fraud amounting to crores of rupees was exposed by the Udaipur Police at Pratapnagar on Thursday midnight – 24 January. A call center being run in a house at Pratapnagar was raided and the team of 9 persons including residents of Udaipur, Nathdwara and Ahmedabad was nabbed by a special Police team constituted towards this end
An organized online fraud amounting to crores of rupees was exposed by the Udaipur Police at Pratapnagar on Thursday midnight – 24 January. A call center being run in a house at Pratapnagar was raided and the team of 9 persons including residents of Udaipur, Nathdwara and Ahmedabad was nabbed by a special Police team constituted towards this end.
The special police team, on receiving tips from informants and other technical sources, rounded up a list of such call centers operating in Udaipur and this raid was conducted.
How the raid was affected
Today midnight, Constable Prahlad Patidar, a member of the special team, received information of such a call center being run at a house in Pratapnagar area. As per per the informer, this call center was extorting millions of rupees from Americans through their call center.
Immediately upon receiving this information the team raided the said house and noticed that 9 people were working in a single room of the house. The operators were all on computers, with headphones and other electronic devices present in the room.
The working staff, consisting of 2 persons belonging to Udaipur, 1 from Nathdwara and 6 from Ahmedabad was rounded up and questioned. On interrogation it was found that this call center was being run by Vishal Patel since last 10 months.
What was the Modus Operandi
Further interrogation revealed that the team used to round up a list of names of US residents who had taken loans, the sources being white pages and Linked In. The mobile numbers and email IDs of such loanees was consolidated and updated on a regular basis. The team then used to call these numbers and use site such as Case Credit Union, etc to get all the information regarding their applications. Then they used to call the numbers as representatives of the financial institutions and extort money fraudulently in the name of processing fees and file charges using Gift Cards. Further on, the applicants were sent emails from fraudulent email id of Advance America – a loaning and finance company. The company was set up as a dummy company to represent the real Advance America loan company and commit fraud. Click this link to know more about this 5 year old scam.
The emails from this fraudulent ID claimed that the loan has been approved and some individuals used to request for loan enhancements as well, resulting in higher processing fees and file charges. IBM software was used to make calls to these innocent individuals and calls were received using Magic Jac devices.
To further dupe the loanees in America, the call center executives used enhanced American accent and changed their names accordingly. Rajesh became David Milller, Kaushal – Mark Smith, Kunal – Rikki, Pavan – Benjamin, Anil – Bob, VIshal – Daniel, Pranjal Mattha – Mike Johnson, etc. All the above executives are merely class XII passouts but are fluent in American English.
The Call Center team that was arrested include Prajal Mattha, 20, s/o Indra Singh,resident of Kala ji Gora Ji, Udaipur; Vatsal Joshi, 20, s/o Dushyant Joshi, resident of Nathdwara; Vishal Patel, 25, s/o Rohit Patel, resident of Ahmedabad; Anil Pillai, 26, s/o Nivas Pillai, resident of Ambrai Vani, Ahmedabad; Rajesh Barmani, 24, s/o Narendra Kumar, resident of Navrangpura, Ahmedabad; Kaushal Trivedi, 26, s/o Manoj Trivedi, resident of Maninagar, Ahmedabad; Pavan, 26, s/o Kamlesh Bhai, resident of Kamlesh Mulchandani, resident of Rambagh, Ahmedabad; Kunal Bharwani, 25, s/o Prakash Bharwani, resident of Rambagh, Ahmebadad and Virendra Singh, 23, s/o Fateh Singh Solanki, resident of Pratapnagar, Udaipur.
All the 9 were rounded up and 10 computers, one laptop and 14 mobiles were confiscated. All have been booked under Section 419, 420/120B IPC and under Section 66G of the IT Act. Police are also digging out any previous history of cases against the 9 persons that have been rounded up. Police are also conducting further interrogations to figure out such associated centers in the city, state and country. A huge scam has been unearthed by the Udaipur Police. Kudos!!
The Champions of the Special Team
Udaipur Police have been informed time and again about such activities being conducted in the city, over time. District Superintendant of Police Kailash Chandra Bishnoi informed that on receiving information of online crime being conducted in Udaipur, the police planned a legal procedure for exposing such centers. Special instructions were given to the police stations across the city and a special team was constituted under ASP (City) Paras Jain, SP (East) Bhagwat Singh Hingad, Pratapnagar CI RPS Niyati Sharma, Dr. Hanuwant Singh and Goverdhan Singh Bhati.
Other members of the special team include – Constable Sukhdev Singh, Constable Bhanwar Singh, Constable Yashpal, Constable Anil Puniya, Constable Salim, Constable Vishvendra Singh and Constable Yogesh Kumar.