The Central Board of Secondary Education, CBSE has announced that the window for raising disputes on marks allotted in the recently declared Class 10 and Class 12 results will close on 11 August for Type 1 & 2 Disputes and on 12 August for Type 3&4 Disputes (for dispute types scroll down or CLICK HERE). The students who are not satisfied with their marks will have to raise the matter with their respective schools before 11 August or 12 August as the case may be. The result committee will begin processing the disputes from 10 August till 13 August or 14 August depending on the Type of Dispute (CLICK HERE FOR UPDATED SCHEDULE).

While the process is available on the official website of the Central Board of Secondary Education, here is how the dispute resolution mechanism will work:

1. Submit application along with details of the claim.
2. Application will be referred to the result committee, which will verify the above details of claim.
3. Committee will check records and rationale documents before deciding on the claim.
4. If the claim is substantiated, it will be forwarded to the CBSE regional office who will forward it to the CBSE Head Office.
5. If there is no error, the student will be informed.

As per the CBSE Circular issued on 8 August, Students who are not satisfied with the assessment, done based on the policy will be given an opportunity to appear in the examinations to be conducted by the board when conditions are conducive for holding the examinations. As per this policy, marks scored in later examination will be considered as final. Disputes regarding computation of results will be referred to a committee constituted by CBSE.

The CBSE has categorized the disputes in three categories (CLICK HERE FOR CIRCULAR):

Type 1 & 2 Disputes –Disputes regarding computation of results:

The results have been prepared by the Result Committee constituted as per the directions of CBSE, by taking the following percentage of components:

1. Class XII (40%): Marks based on Unit Test/Mid-Term/Pre-Board Exam.
2. Class XI (30%): Marks based on theory component of final exam.
3. Class X (30%): Marks based on average theory component of best three performing subjects out of main 5 subjects.

In case the candidates feel that they are not satisfied with their marks awarded, they can make the representation to the Principal of the school for verification.

Type 3 Disputes – Disputes regarding wrong computation / uploading of result:

Once any Result Committee, herself i.e. without any representation from any student observed that mistake has been committed by them in calculation/feeding the marks / any other factual mistake.

Type 4 Disputes – Disputes regarding policy:

The Policy has been approved by the Hon’ble Supreme Court of India vide its order dated 17.06.2021. Result has been prepared by all the Result Committee in compliance of the approved Tabulation Policy. Dispute if any against the policy will fall under this category.

Source: CBSE Website