Starting January 1, 2024, the Central Board of Secondary Education (CBSE) is providing psychological counseling to students in classes 10 and 12, as well as their parents.  CBSE is providing a free and optional Tele-counselling service, available from 9:30 am to 5:30 pm, Monday to Saturday. A 24/7 free IVRS service is also accessible to students and parents.

Since 1998, CBSE has been offering counseling in two phases – before exams and after results. This 25-year-old service is designed to reduce stress for students in affiliated schools during exams. 

This year, 13 counselors from different parts of the world, such as Kuwait, Nepal, Japan, Doha-Qatar, Oman (Muscat), and United Arab Emirates (Dubai, Sharjah, Ras-al-Khaimah), will offer counseling services. These services will be accessible in various countries worldwide, including Kuwait, Nepal, Japan, Saudi Arabia, Singapore, Oman, USA, Qatar, and the United Arab Emirates.

Source: Click Here