Udaipur Airport ranked third in AAI Customer Satisfaction Survey
Maharana Pratap Airport, Udaipur retained its the third position in a national consumer satisfa
Maharana Pratap Airport, Udaipur retained its the third position in a national consumer satisfaction survey conducted by Airport Authority of India (AAI). Udaipur airport shared this position with Mangaluru airport with a rating of 4.72 out of 5.
AAI conducts a consumer satisfaction survey twice a year. For 2016, Maharana Pratap Airport acquired third position among 53 airports. The list was topped by Chandigarh Airport (4.86) with Raipur Airport(4.82) coming second.
In the July to Dec 2016 survey score, Udaipur Airport ranked extremely high on Courtesy and helpfulness of staff (4.91 out of 5) whereas availability of internet access/wifi ranked the lowest amongst the 33 parameters of rating with 4.31 out of 5. Overall score for satisfaction at Udaipur Airport stood at 4.72 out of 5.
Udaipur had a score of 4.8 out of 5 and was in the sole third spot in the earlier survey.