The Telecom Regulatory Authority of India (TRAI) is going to put AI filters to block scam calls and SMS. The TRAI has announced changes in the rules from May 1, 2023. This is a huge relief to telecom customers who regularly get unwanted spam calls and SMS on a daily basis.
Telecom companies have ordered telecom companies to install artificial intelligence spam filters in their SMS service and calls. This AI filter will help customers in avoiding fake and promotional calls. Bharti Airtel, Reliance Jio have announced to start AI filter service soon.
This is a big problem and TRAI has been working for a long time for its solution. Many customers fall victim to this type of scams in which fraudsters take money out of their accounts. However, TRAI is guiding Telecom companies to stop making promotional calls to 10 digit mobile numbers. Also, the regulator is working on bringing an option Call ID facility which will display the photo and name of the caller on the mobile phone.