Udaipur, February 20,2025 - NHAI clarified that the new FASTag rules, effective February 17, will not affect user experience at toll plazas. Introduced by NPCI, these rules ensure quick payment settlement, prevent transaction delays, and resolve bank disputes.

NHAI confirmed that all National Highway toll plazas use the ICD 2.5 protocol, which provides real-time FASTag status. This means users can recharge their FASTag anytime before reaching the toll booth. However, some state highway toll plazas still use an older system (ICD 2.4), which requires updates. These toll plazas will soon be upgraded to the latest protocol.

Suggestions for FASTag Users

To avoid manual recharges, users are encouraged to link their FASTag wallets to UPI or bank accounts with an auto-recharge option. FASTags can be recharged anytime before reaching the toll using UPI, net banking, and other digital payment methods.

Source: Media Reports