Rajasthan Roadways buses missing online; passengers face difficulty booking tickets
Udaipur, February 1, 2025 - In a major setback for passengers, 100 out of 300 buses operating from the Udaipur depot of Rajasthan Roadways have disappeared from the RSRTC online app and website. This issue has left passengers with no option but to visit the depot in person to book confirmed tickets. Rajasthan Roadways offers an online ticket booking facility through the RSRTC app. However, passengers traveling from Udaipur are facing difficulty in booking tickets for long-distance journeys as the bus information is not available on the app. As a result, travelers are unable to reserve seats or check bus schedules online.
Ticket Counters Closed Last Year
Last November, Rajasthan Roadways temporarily shut down ticket counters for about two months. During this time, most buses went offline, and the reservation counter was closed. While the counters have reopened, many buses have yet to be updated online. Depot Manager Hemant Sharma said that all buses are online. He assured that if there is any issue, the authorities would work on resolving it at the earliest.
Limited Bus Information on the App
Buses traveling from Udaipur to Jaipur, which operate every hour, are only partially listed on the RSRTC app. The app currently shows information for only 15 out of the 22 buses running from 4:00 AM to midnight. Around 14,000 passengers travel daily from the Udaipur depot, with 5 to 7 percent booking tickets online. This means approximately 700 to 1,000 people rely on the app daily to book their tickets, including for Volvo, sleeper, and long-distance buses.
Missing Buses and Routes
Several buses, including a 5:45 AM bus to Kota and a 4:00 PM bus to Bhopal, are missing from the app. Passengers are also unable to book tickets for early morning buses from Udaipur to Jaipur, including those departing at 4:30 AM, 5:25 AM, 6:00 AM, 6:30 AM, 7:25 AM, and 8:00 AM.
Source: Media Reports
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