Pending Pensions: 2,306 Grievances Redressed During Campaign 3
Coordinated efforts of 40 Ministries and departments during Special Campaign 3 led to registering a redressal rate of 72%
Sept 4, 2026 - The Department of Pension and Pensioners’ Welfare (DoPPW) organised Special Campaign 3 on July 7, 2026, for the timely and qualitative redressal of long-pending pension grievances/claims/issues. This campaign had a preparatory phase and an execution phase and concluded on August 31, 2026.
Coordinated efforts of 40 Ministries and departments led to registering a redressal rate of 72% with the successful resolution of 2,306 cases out of 3,193 taken up, some of which were long pending.
Major Success Cases
1. Release of Rs 16.70 lakh on account of family pension arrears to Jayalakshmi Karnan, the disabled dependent daughter of a Defence pensioner, with effect from June, 2013.
2. Settlement of disability pension arrears of Rs 30 lakh in favour of Idan Singh, a Defence pensioner, with effect from 16.09.2016
3. Sh Kapur Singh, a Defence pensioner, received Rs 26.12 lakh as war injury element arrears, with effect from 01.01.2006.
4. Release of dual family pension arrears amounting to Rs 19 Lakh, with effect from 24.09.2012, in favour of Rukmani Nair, spouse of a Defence pensioner.
5. Payment of outstanding Special Family Pension arrears along with interest amounting to Rs 18.57 lakh and arrear of ex-gratia along with interest amounting to Rs 12.60 lakh to Saranjit Kaur, mother of an Army personnel with effect from 28.07.2008.
6. Release of pending family pension arrears of Rs 6.27 lakh to Sunaina Kumari, widow daughter of a Defence pensioner, with effect from 18.03.2022.
7. A payment of Rs 10.66 lakh towards arrears of the liberalised family pension was paid to Simarto, spouse of a Defence pensioner, with effect from 01.01.1996.
8. Disbursement of family pension arrears of Rs. 37.40 lakh to Ms. Angoori Devi, spouse of a Defence pensioner, towards difference between Ordinary Family Pension and Special Family pension, with effect from 01.01.1996.
9. Disbursement of Rs 25.99 lakh towards the time-barred arrears of service pension arrears to Sh Ranjit Singh, a Defence pensioner, pertaining to the period from October, 2004, to December, 2023.
10. Payment of Rs 30.15 lakh to Koranga Lakshmi, spouse of a Defence pensioner, towards family pension arrears from June, 2011, to February, 2026.
The demographic distribution of the redressal reflects that most of the resolved cases pertain to the pensioners and family pensioners residing in rural areas. It is a healthy trend, as the redirection of grievances from rural areas in online mode through various portals operated by ministries/departments and CPENGRAMS portal, is bridging the digital divide.
